M-KOPA 2025.117.4

M-KOPA 2025.117.4

M-KOPA Holdings Limited  ❘ Freeware
Android
out of 40441 votes
Latest Version
2025.117.4
Safe to install
VERY GOOD User Rating

The M-KOPA app is specifically designed to cater to the needs of existing customers. Currently, the app provides support to M-KOPA customers who have opted for the Pay-As-You-Go model for financing Samsung and Nokia phones. Through the app, customers have the convenience of unlocking their devices, checking their account balances, and easily contacting M-KOPA.

To access the app, you must be an M-KOPA customer and have an active account. If you are interested in learning about how M-KOPA can assist you in acquiring a phone in Kenya, Uganda, Nigeria, or Ghana, please visit our website at www.m-kopa.com.

Overview

M-KOPA is a Freeware software in the category Business developed by M-KOPA Holdings Limited.

The latest version of M-KOPA is 2025.117.4, released on 07/05/2025. It was initially added to our database on 11/17/2023.

M-KOPA runs on the following operating systems: Android.

Users of M-KOPA gave it a rating of 4 out of 5 stars.

Pros

  • Offers affordable pay-as-you-go solar energy solutions to underserved communities.
  • Provides access to basic lighting and charging services for households without electricity.
  • User-friendly mobile app for management of payments and energy consumption.
  • Supports financial inclusion by allowing customers to build credit history through payments.
  • Offers additional products like smartphones, water purifiers, and appliances, enhancing the value proposition.

Cons

  • Initial setup cost can be a barrier for some households despite the pay-as-you-go model.
  • Limited availability in certain regions, affecting access for potential customers.
  • Dependence on mobile network coverage for app functionality and payment systems can be problematic in rural areas.
  • Products may have limited warranty and support options once purchased.
  • Competition from other solar providers may affect market share and pricing strategies.

FAQ

What is M-KOPA?

M-KOPA is a pay-as-you-go solar energy company that provides affordable solar home systems to off-grid households.

How does M-KOPA work?

Customers make an initial deposit and then pay daily installments through mobile money until they own the solar system.

What is included in the M-KOPA solar home system?

The M-KOPA solar home system includes solar panels, lights, a rechargeable radio, a phone charging kit, and a torch.

Can customers upgrade their M-KOPA system?

Yes, customers can upgrade their M-KOPA system to include additional lights, a larger solar panel, or a TV.

Is the M-KOPA system affordable?

Yes, the M-KOPA pay-as-you-go model makes solar energy accessible to low-income households by spreading out payments over time.

Do customers need good credit history to get M-KOPA?

No, M-KOPA does not require customers to have a good credit history. The system is available to anyone with a mobile phone and proof of identity.

How is customer support provided for M-KOPA customers?

M-KOPA provides customer support through a toll-free number, SMS, and field agents who can assist with technical issues and payments.

What happens if a customer misses a payment for M-KOPA?

If a customer misses a payment, the system will be remotely disconnected until they make the outstanding payment. Customers can request for reconnection once payment is made.

Is M-KOPA available in multiple countries?

Yes, M-KOPA operates in multiple countries across Africa, providing clean and affordable energy solutions to off-grid households.

Are there any additional fees associated with using M-KOPA?

Apart from the daily installments, there are no hidden fees associated with using M-KOPA. All costs are transparently communicated to the customers.

Screenshots (Click to view larger)

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