2025.117.4 Safe to install
The M-KOPA app is specifically designed to cater to the needs of existing customers. Currently, the app provides support to M-KOPA customers who have opted for the Pay-As-You-Go model for financing Samsung and Nokia phones. Through the app, customers have the convenience of unlocking their devices, checking their account balances, and easily contacting M-KOPA.
To access the app, you must be an M-KOPA customer and have an active account. If you are interested in learning about how M-KOPA can assist you in acquiring a phone in Kenya, Uganda, Nigeria, or Ghana, please visit our website at www.m-kopa.com.
Overview
M-KOPA is a Freeware software in the category Business developed by M-KOPA Holdings Limited.
The latest version of M-KOPA is 2025.117.4, released on 07/05/2025. It was initially added to our database on 11/17/2023.
M-KOPA runs on the following operating systems: Android.
Users of M-KOPA gave it a rating of 4 out of 5 stars.
Pros
- Offers affordable pay-as-you-go solar energy solutions to underserved communities.
- Provides access to basic lighting and charging services for households without electricity.
- User-friendly mobile app for management of payments and energy consumption.
- Supports financial inclusion by allowing customers to build credit history through payments.
- Offers additional products like smartphones, water purifiers, and appliances, enhancing the value proposition.
Cons
- Initial setup cost can be a barrier for some households despite the pay-as-you-go model.
- Limited availability in certain regions, affecting access for potential customers.
- Dependence on mobile network coverage for app functionality and payment systems can be problematic in rural areas.
- Products may have limited warranty and support options once purchased.
- Competition from other solar providers may affect market share and pricing strategies.
FAQ
What is M-KOPA?
M-KOPA is a pay-as-you-go solar energy company that provides affordable solar home systems to off-grid households.
How does M-KOPA work?
Customers make an initial deposit and then pay daily installments through mobile money until they own the solar system.
What is included in the M-KOPA solar home system?
The M-KOPA solar home system includes solar panels, lights, a rechargeable radio, a phone charging kit, and a torch.
Can customers upgrade their M-KOPA system?
Yes, customers can upgrade their M-KOPA system to include additional lights, a larger solar panel, or a TV.
Is the M-KOPA system affordable?
Yes, the M-KOPA pay-as-you-go model makes solar energy accessible to low-income households by spreading out payments over time.
Do customers need good credit history to get M-KOPA?
No, M-KOPA does not require customers to have a good credit history. The system is available to anyone with a mobile phone and proof of identity.
How is customer support provided for M-KOPA customers?
M-KOPA provides customer support through a toll-free number, SMS, and field agents who can assist with technical issues and payments.
What happens if a customer misses a payment for M-KOPA?
If a customer misses a payment, the system will be remotely disconnected until they make the outstanding payment. Customers can request for reconnection once payment is made.
Is M-KOPA available in multiple countries?
Yes, M-KOPA operates in multiple countries across Africa, providing clean and affordable energy solutions to off-grid households.
Are there any additional fees associated with using M-KOPA?
Apart from the daily installments, there are no hidden fees associated with using M-KOPA. All costs are transparently communicated to the customers.
Screenshots (Click to view larger)
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