M-KOPA 2024.252.5

M-KOPA Holdings Limited – Freeware – Android
out of 28599 votes

Latest Version
2024.252.5 Safe to install

The M-KOPA app is specifically designed to cater to the needs of existing customers. Currently, the app provides support to M-KOPA customers who have opted for the Pay-As-You-Go model for financing Samsung and Nokia phones. Through the app, customers have the convenience of unlocking their devices, checking their account balances, and easily contacting M-KOPA.

To access the app, you must be an M-KOPA customer and have an active account. If you are interested in learning about how M-KOPA can assist you in acquiring a phone in Kenya, Uganda, Nigeria, or Ghana, please visit our website at www.m-kopa.com.

Overview

M-KOPA is a Freeware software in the category Business developed by M-KOPA Holdings Limited.

The latest version of M-KOPA is 2024.252.5, released on 01/04/2025. It was initially added to our database on 11/17/2023.

M-KOPA runs on the following operating systems: Android.

Users of M-KOPA gave it a rating of 4 out of 5 stars.

Pros

Offers affordable pay-as-you-go solar energy solutions to underserved communities.
Provides access to basic lighting and charging services for households without electricity.
User-friendly mobile app for management of payments and energy consumption.
Supports financial inclusion by allowing customers to build credit history through payments.
Offers additional products like smartphones, water purifiers, and appliances, enhancing the value proposition.

Cons

Initial setup cost can be a barrier for some households despite the pay-as-you-go model.
Limited availability in certain regions, affecting access for potential customers.
Dependence on mobile network coverage for app functionality and payment systems can be problematic in rural areas.
Products may have limited warranty and support options once purchased.
Competition from other solar providers may affect market share and pricing strategies.

FAQ

What is M-KOPA?

M-KOPA is a pay-as-you-go solar energy company that provides affordable solar home systems to off-grid households.

How does M-KOPA work?

Customers make an initial deposit and then pay daily installments through mobile money until they own the solar system.

What is included in the M-KOPA solar home system?

The M-KOPA solar home system includes solar panels, lights, a rechargeable radio, a phone charging kit, and a torch.

Can customers upgrade their M-KOPA system?

Yes, customers can upgrade their M-KOPA system to include additional lights, a larger solar panel, or a TV.

Is the M-KOPA system affordable?

Yes, the M-KOPA pay-as-you-go model makes solar energy accessible to low-income households by spreading out payments over time.

Do customers need good credit history to get M-KOPA?

No, M-KOPA does not require customers to have a good credit history. The system is available to anyone with a mobile phone and proof of identity.

How is customer support provided for M-KOPA customers?

M-KOPA provides customer support through a toll-free number, SMS, and field agents who can assist with technical issues and payments.

What happens if a customer misses a payment for M-KOPA?

If a customer misses a payment, the system will be remotely disconnected until they make the outstanding payment. Customers can request for reconnection once payment is made.

Is M-KOPA available in multiple countries?

Yes, M-KOPA operates in multiple countries across Africa, providing clean and affordable energy solutions to off-grid households.

Are there any additional fees associated with using M-KOPA?

Apart from the daily installments, there are no hidden fees associated with using M-KOPA. All costs are transparently communicated to the customers.

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